Return and Exchange Policies
At Sleep Comfort, we strive to provide you with high-quality products and ensure your complete satisfaction. Please note our policies regarding refunds and exchanges:
No Refunds or Exchanges:
- Products received that conform to the specifications selected by the customer are not eligible for refunds or exchanges.
- Please carefully review your order before confirming to ensure you have chosen the correct items and specifications.
Damaged Items:
- If you receive a damaged item upon delivery, we will gladly offer a replacement.
- To be eligible, you must notify us of the damage within 24 hours of receiving your order.
- Please scan and send clear photos of the damaged item.
- Once the damage is confirmed, we will arrange for a return and provide a replacement product.
Process for Reporting Damaged Items:
- Contact our customer service team at contact@sleepcomfort.com or +961-70-662-2302 within 24 hours of delivery.
- Provide your order number and a detailed description of the damage.
- Attach clear scanned photos of the damaged item.
- Our team will review your claim and respond within 2 business days.
